Refund Policy

We believe in all our products and stand by their quality and performance. However, things might not work in the same way for everyone. If you’re having trouble with our product or believe it is defective, and/or you’re feeling frustrated, then please submit a ticket to report your defective product and our team will assist you as soon as possible. For damaged template/plugins./extentions, we will request from you a link and/or a screenshot of the issue to be sent to our support service.

Get the refund if :

  • Our product completely non-functional and we did not provide any support.
  • You’ve posted a support request but you didn’t get any respond in 72h (business days only).
  • And/or product main description was fully misleading.
  • – You can submit a refund request by opening a support ticket or contact us.

We also reserve the right to refuse a refund in the following situations:

  • You have changed your mind about an item/subscription.
  • You bought an item by mistake and the product(s) was sent/already downloaded by you.
  • The product(s) was bought by your employee or inmate from your PayPal account which he/she had legal access.
  • You refused to provide to our support staff access to your web-site to investigate our product you are having an issue with.
  • It has expired more than 7 days after purchase and you even didn’t add at least one post on Theimran support forum with a real issue.
  • We don’t offer any refund for any item that you buy/bought at a discounted price. The items you buy at a special price (e.g. promotions/discounts) will not be eligible for refunds.
  • No refund will be offered for any item (even if it was bought at a regular price) while any discount offer is running on our site. Your refund request will be evaluated after the discount offer/campaign ends.
  • Theimran offers a full or partial refund within 7 business days starting from the moment when the member makes the payment. In this case, Theimran has the right to ask questions for the refund and also we have the right to NOT offer the refund if we see reasonable.

Please also note that:

  • You may cancel your account at any time, however, there are no refunds for cancellation.
  • If you will get a refund (from 2checkout) you cannot use downloaded premium products anymore.
  • If the product after the update is still damaged, we may offset the amount of your refund by the diminished value of the product.
  • Refunds can take up to 10 days to reflect in your account.
  • The above notice, also, applies to the license of all of our products. Please contact us if you need further information.

WHAT USER SAYS ABOUT OUR THEMES

We have 1300+ premium themes users. Let's see what users say about our themes.

Eric Gauthier

Great, simple and pure theme for WordPress, especially for an online boutique. Works fine with WooCommerce. Some customization features I needed were not offered, but I immediately (I mean: Immediately!) got a reply from support and they simply added the feature within an hour and updated the theme. I’m impressed.

Aleeza Hulme

I used the free version and upgraded to pro. That was a great decision! As a beginner I was afraid of that building a blog would be so hard but it’s creative, impressive and easy to use. I had some questions and the support was awesome. Thanks a lot!

kaime

A theme I immediately liked, lightweight with no bloated features. It’s customizable and stylish out of the box. Support was incredibly fast and fixed an issue I had immediately. Definitely recommend this theme.

Danika Johnson

I screwed up the coding in my website accidentally and I immediately got a response when I emailed and I was able to completely recover my website after it was messed up because of the prompt help I recieved. Thank you so much!!!!!!!

JOEL HAMILTON

I have received excellent support for this theme[Blog Starter Pro]. Abdullah from Theimran was working with me on live chat most of the day to sort out minor issues. Highly recommended themes and excellent support! 5 STARS!

Alex Souza

I use this them for a while now and it is simply amazing, easy to custom, really beautiful and minimalist. I use it for my blog mamkane.com and I love it.
Also I had an issue with the theme, but after one email to the support and literately 10 min later, the problem was fix.
This is my first review ever and it’s worth it.

Katie Brock

Although we never met in person, Abdullah was able to impress me by his high ability to develop and adjust CSS code. He is eager to help and support his customers on very short notice. Thanks to him, in no time I had an attractive and functional website. Highly recommended!

Michelle M Mccormack

Abdullah went above and beyond what was required to deliver our work successfully.
We are thrilled with his performance and the work delivered.
I wholeheartedly recommend Abdullah.
Definitely will be hiring him again and often.

David Marmon

Thank you for being so committed to the project. This was very challenging. What seems like a few quick fixes turned out to be much more difficult but you were able to finish it. Thank you!

Gaby Buller

I am using minimal blog Pro for my blog. I am currently in the customizing stage, and I am impressed at how customizable it is. I am able to pick exact colors for the typography. It also has a lot of options for customization, that I haven’t found on other themes. They are very responsive with questions or issues that have come up, which has been VERY helpful. I would definitely recommend this theme!

Elly Roper

Imran was so helpful helping me get this theme up and running. It looks beautiful, and I’m so happy!

imadsuper123

I liked the theme a lot, and immediately changed my site’s theme to the faith one when I saw it .. Very lovely and nice looking, very smooth and very neatly looking – giving a broad view of all posts and pages available. Wonderful work really, thanks for this theme

Eugenio Machado

Very user friendly, clean layout and super fast support for any questions you have. Thanks for making my life so much easier!

aamirsaleem28

I am a beginner in Wp and I found this theme quite suitable for my website. It also has a lot of features. I recommend this theme for your any kind of blog website.